Retail Personal Designer

About the role

Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.

Responsibilities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions
• Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Requirements

• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter

Qualifications

• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter

Skills

• Customer service
• Framing
• Inventory management
• Product knowledge

Benefits

At the Michaels Companies Inc., we offer a comprehensive benefits package including health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

Pay

Total Base Pay Range For This Position: $17.25 - $20.30

Schedule

Work hours include nights, weekends and early mornings