Retail Part Time Team Leader

Join the LEGO® Brand Retail team as a part-time Team Leader at Destiny USA Mall in Syracuse, NY. Be a role model and provide a brand experience for our customers while inspiring the builders of tomorrow.

Responsibilities

• Assist the Assistant Store Manager (ASM) and Store Manager (SM) in maintaining holiday, attendance, and team scheduling.
• Supervise Sales Associates during shifts, addressing potential issues in line with LEGO policies and procedures.
• Complete orders for store and office supplies within guidelines and operating budgets.
• Ensure money handling procedures are followed by all Sales Associates.
• Maintain a well-organized stockroom, ensuring all products are merchandised on the shop floor and loss prevention targets are achieved.
• Assist the ASM and SM in achieving high standards of merchandise presentation following store guidelines.
• Provide training to enhance the team's customer service, product knowledge, and sales skills.
• Review sales and margin information regularly to enhance profitable sales.
• Ensure effective space management techniques are used.
• Maintain the Store graphics system (including pricing) with a focus on customer service and maximizing sales.
• Keep all fixtures replenished at all times.
• Evaluate and communicate competitor visual merchandising techniques to identify business opportunities.
• Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines.
• Empower and develop a high-performance team by sharing the LEGO® Brand, Vision, and Values.
• Deliver inspirational retail experiences built on LEGO Brand Values.

Requirements

• Leadership and/or management experience in a retail store environment.
• Experience in delivering employee training.
• Experience with cash handling and inventory/sales auditing.
• Familiarity with point of sale automated systems.
• Experience in merchandise maintenance and visual merchandising.
• Physical ability to constantly move, talk, hear, reach, grab, and stand for at least two consecutive hours.
• Occasional stooping, kneeling, crouching, and climbing ladders.
• Close vision, depth perception, and the ability to adjust focus.
• Ability to lift at least 30 lbs.
• Must provide availability to work up to 30 hours per week, covering the full week and weekend with a minimum of 4 days.

Pay

The hourly wage for this position ranges from $20.70 to $22.10 based on anticipated responsibilities, market benchmarks, and organizational constraints.

Benefits

• Family Care Leave – Enhanced paid leave options for important life moments.
• Insurances – Life and disability insurance coverage.
• Wellbeing – Access to the Headspace App and local wellbeing initiatives.
• Colleague Discount – Generous discount on LEGO products from day one.
• Bonus – Eligibility for bonus rewards when team goals are achieved.
• Annual Play Day and opportunities to contribute to sustainability and child wellbeing initiatives.