Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role requires building and maintaining customer relationships, supporting sales, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print function and drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
• Effectively utilize communication tools to request assistance within the Print Services area and coordinate service for all customers throughout the store.
• Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience.
• Support community outreach initiatives to drive client/customer retention.
• Continuously develop personal selling skills and product knowledge through provided sales and service tools.
• Perform external key carrier responsibilities, including opening and closing responsibilities, and assist in cash handling, cashier, and merchandise error logs.
• May assist in reviewing cash handling, cashier, and merchandise error logs, register voids, tax exemptions, and related cash office audits.

Requirements

High school diploma or equivalent preferred. 1-3 years related experience in sales and/or customer service. Basic computer skills; ability to use job-related technology and POS systems. Attention to detail and ideally, experience in Print Services.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.

Benefits

Competitive salaries, a benefits package including a 401(k), and opportunities for growth within the organization. Eligibility for an incentive program and paid in accordance with the Incentive Plan terms and conditions. Equal employment opportunity policy. Compliance with the City & County of San Francisco Fair Chance Ordinance. Application deadline: The job posting remains open for a minimum of 3 days and expires upon position fill.

Pay, Benefits & Work Schedule

The salary range for this role is $13.90/hour to $17.83/hour, subject to state and local minimum wages. Benefits include a 401(k) plan and more. The company offers a benefits package, incentives, and ample opportunities for career advancement. Application instructions: Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.