Retail Part Time Team Lead

The ODP Group · Monroe, LA · 1 wk ago

On-siteBusiness Development$10.56–$14.12/hrOther

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

Support efficient operation in the Print function and drive overall store sales.
Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
Utilize communication tools to request assistance within the Print Services area and coordinate service for all customers throughout the store.
Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
Drive positive client satisfaction levels, coach and train associates to enhance the customer experience, and support community outreach initiatives.
Continuously develop personal selling skills and product knowledge through sales and service tools.
Perform external key carrier responsibilities, including opening and closing the store, driving awareness of key performance indicators, and assisting in cash handling, cashier, and merchandise error logs.

Requirements

The ideal candidate should have a high school diploma or equivalent, 1-3 years of related experience in sales or customer service, basic computer skills, and attention to detail. Experience in Print Services is preferred.

Skills & Competencies

Advanced selling skills and strong customer focus.
Excellent verbal and written communication; strong interpersonal skills.
Positive, engaging, and adaptable in a changing environment.
Demonstrates integrity, accountability, and trust.
Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.

Benefits

The company offers a competitive salary range of $10.56/hour to $14.12/hour, along with a benefits package that includes a 401(k) and more. Opportunities for growth and development within the organization are available.

Pay, Benefits & Work Schedule

The salary range for this role is $10.56/hour to $14.12/hour, with the possibility of adjustments based on state and local minimum wages. The benefits package includes a 401(k) and more. The company offers opportunities for career advancement and growth within the organization.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all aspects of employment practices, including hiring, compensation, promotions, and training. The company does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.

Application

To apply, please click the “Apply Now” button and follow the instructions on each page. The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.