Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales, engaging with the local community, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print function to drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to ensure correct and timely completion of customer orders.
• Use communication tools to request assistance and coordinate service for all customers.
• Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify and implement plans to reduce waste and inefficiencies in the workplace.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels through coaching and training associates, and support community outreach initiatives.
• Continuously develop personal selling skills and product knowledge through provided tools.
• Perform external key carrier responsibilities, including opening and closing store responsibilities, and assist in cash handling, error logs, and audits.

Requirements

• High school diploma or equivalent preferred.
• 1-3 years related experience; sales and/or customer service preferred.
• Basic computer skills; ability to use job-related technology and POS systems.
• Attention to detail and experience in Print Services.
• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Qualifications

• Ability to perform external key carrier responsibilities, including opening and closing store responsibilities.
• Compliance with periodic comprehensive background checks.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

The company offers a competitive salary range, a benefits package including a 401(k), and opportunities for growth within the organization. The position is subject to compliance with state and local minimum wages, and the company is committed to providing equal employment opportunities.

Pay, Benefits & Work Schedule

The salary range for this role is 14.86 to 19.07, with compliance with state and local minimum wages resulting in possible adjustments to the salary range. The benefits package includes a 401(k) and more, along with opportunities for advancement within the organization. The company is committed to providing equal employment opportunities and maintaining a safe and healthy work environment.

How to Apply

To apply, click the “Apply Now” button and follow the instructions on each page. Upon completing the application, click the “Submit” button.