Jobs · Business Development · Tennessee

Retail Part Time Team Lead

The ODP Group · Alcoa, TN · 1 mo ago
On-siteBusiness Development$12.5–$16.04/hrOther

About the role

The Retail Team Lead at Office Depot provides "total solutions" to customers, covering products, technology, services, furniture, and print offerings. They build and maintain customer relationships, becoming a trusted advisor through training and supporting sales offerings. The role involves contributing to a positive culture aligned with Office Depot's 5C values.

Responsibilities

  • Support efficient operation in the Print function to drive overall store sales.
  • Operate and assist associates on all equipment within the Print Services area to maintain production and ensure timely completion of customer orders.
  • Communicate effectively to request assistance and coordinate service for all customers.
  • Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
  • Identify and implement strategies to reduce waste and inefficiencies.
  • Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
  • Contribute to sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
  • Drive positive client satisfaction levels by coaching and training associates, and supporting community outreach initiatives.
  • Develop personal selling skills and product knowledge through provided tools.
  • Perform external key carrier responsibilities, including opening/closing duties and Leader on Duty functions.

Requirements

  • High school diploma or equivalent preferred.
  • 1-3 years related experience; sales and/or customer service preferred.
  • Basic computer skills; ability to use job-related technology and POS systems.
  • Attention to detail and experience in Print Services.
  • Advanced selling skills and strong customer focus.
  • Excellent verbal and written communication; strong interpersonal skills.
  • Positive, engaging, and adaptable in a changing environment.
  • Demonstrates integrity, accountability, and trust.
  • Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Skills

  • Advanced selling skills.
  • Strong customer focus.
  • Excellent verbal and written communication.
  • Strong interpersonal skills.
  • Positive, engaging, and adaptable in a changing environment.
  • Demonstrates integrity, accountability, and trust.
  • Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

The company offers competitive salaries, a benefits package including a 401(k) and more, along with ample opportunity for growth within the organization. The pay range for this role is $12.50/hour to $16.04/hour, with adjustments based on state and local minimum wages. The company complies with the Equal Employment Opportunity guidelines and the City & County of San Francisco Fair Chance Ordinance.

Pay, Benefits & Work Schedule

The salary range for this role is $12.50/hour to $16.04/hour, with adjustments based on state and local minimum wages. The company offers a benefits package that includes a 401(k) and more. The work schedule is part-time, with the possibility of performing external key carrier responsibilities and Leader on Duty functions. The company complies with the Equal Employment Opportunity guidelines and the City & County of San Francisco Fair Chance Ordinance.

How to Apply

To apply for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

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