Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales, engaging with the local community, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print function to drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to ensure correct and timely completion of customer orders.
• Use communication tools to request assistance and coordinate service for all customers.
• Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify and implement plans to reduce waste and inefficiencies in processes.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience.
• Support community outreach initiatives to drive client/customer retention.
• Develop personal selling skills and product knowledge through provided sales and service tools.
• Perform external key carrier responsibilities, including opening and closing the store, driving awareness of key performance indicators, and assisting with cash handling and audits.

Requirements

• High school diploma or equivalent preferred
• 1–3 years related experience; sales and/or customer service preferred
• Basic computer skills; ability to use job-related technology and POS systems
• Attention to detail and experience in Print Services
• Advanced selling skills and strong customer focus
• Excellent verbal and written communication; strong interpersonal skills
• Positive, engaging, and adaptable in a changing environment
• Demonstrates integrity, accountability, and trust
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning

Skills

• Advanced selling skills
• Strong customer focus
• Excellent verbal and written communication
• Strong interpersonal skills
• Positive, engaging, and adaptable in a changing environment
• Demonstrates integrity, accountability, and trust
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning

Benefits

• Competitive salaries
• Benefits package including a 401(k)
• Possibility to move and grow within the organization
• Incentive program participation

Pay, Benefits & Work Schedule

The salary range for this role is $12.74 per hour to $16.35 per hour, with compliance with state and local minimum wages. The company offers a benefits package, including a 401(k) and more, along with opportunities for growth within the organization. You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.

How to Apply

To apply for this position, please click the “Apply Now” button and follow the instructions on each page. Once you have completed the application, click the “Submit” button.