Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print function and drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
• Utilize communication tools to request assistance within the Print Services area and coordinate service for all customers throughout the store.
• Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels, coach and train associates to enhance the customer experience, and support community outreach initiatives.
• Develop personal selling skills and product knowledge through sales and service tools.
• Perform external key carrier responsibilities, including opening and closing responsibilities, and assist in cash handling, cashier, and merchandise error logs.

Qualifications

• A high school diploma or equivalent preferred.
• 1-3 years related experience, preferably in sales and/or customer service.
• Basic computer skills; ability to use job-related technology and POS systems.
• Attention to detail and experience in Print Services is desirable.
• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Skills

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

• Competitive salary range: $10.93/hour to $18.15/hour, subject to state and local minimum wages.
• Benefits package including a 401(k).
• Opportunities for growth within the organization.

Pay, Benefits & Work Schedule

• Salary range: $10.93/hour to $18.15/hour.
• Benefits package including a 401(k).
• Opportunities for growth within the organization.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.

Application

To apply, click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.