Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print Services area, ensuring accurate and timely completion of customer orders.
• Operate and assist associates with all equipment in the Print Services area.
• Communicate effectively to request assistance and coordinate service for customers.
• Process merchandise accurately and efficiently, adhering to established procedures and deadlines.
• Identify and implement process improvements to reduce waste and inefficiencies.
• Ensure compliance with company policies, procedures, and practices, and support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction by coaching and training associates to enhance the customer experience.
• Support community outreach initiatives to retain clients.
• Develop personal selling skills and product knowledge through provided tools.
• Perform external key carrier responsibilities, including opening and closing the store, and assist in cash handling and audits.
• Assist in reviewing key performance indicators, activating/deactivating the store’s alarm system, and managing store operations.

Requirements

High school diploma or equivalent preferred. 1-3 years related experience in sales or customer service is preferred. Basic computer skills and ability to use job-related technology and POS systems are required. Attention to detail and experience in Print Services is beneficial.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

Competitive salary range of $17.13/hour to $23.04/hour, with adjustments based on state and local minimum wages. Benefits include a 401(k) plan and more. Opportunities for growth and development within the organization are available.

Pay, Benefits & Work Schedule

The company offers a benefits package that includes a 401(k) and more. The pay range for this role is $17.13/hour to $23.04/hour, with adjustments based on state and local minimum wages. The company complies with the Equal Employment Opportunity guidelines and the City & County of San Francisco Fair Chance Ordinance.

How to Apply

To apply for this position, please click the "Apply Now" button and follow the instructions on each page. Applications will be considered until the position is filled.