Retail Part Time Team Lead
About the role
The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, encompassing products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales, engaging with the local community, and contributing to a positive culture aligned with Office Depot's 5C values.
Primary Responsibilities
Print Sales and Services: Support efficient operation while driving overall store sales. Operate and assist associates on all equipment within the Print Services area, ensuring correct and timely completion of customer orders.
Operational Efficiency: Process merchandise accurately and efficiently, adhere to established procedures, deadlines, and visual merchandising standards. Identify and implement process improvements to reduce waste and inefficiencies.
Client Engagement: Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience. Support community outreach initiatives to retain clients.
External Key Carrier and Leader on Duty: Ensure safety and security during the absence of management, comply with loss prevention protocols, and perform opening or closing responsibilities as needed.
Education and Experience
High School diploma or equivalent education preferred
Minimum 1-3 years of experience in related field
Sales and/or Customer Service experience preferred
Basic computer skills and ability to use computers and technology for information access
Skilled in Customer Service and Print Services experience desired
Advanced selling skills, strong interpersonal and communication skills, adaptability to a changing environment, ability to assist others professionally, excellent verbal and written communication skills, ability to use technology and process information/merchandise through POS register system, attention to detail for high-quality production in the Print Services area
About The ODP Corporation
The ODP Corporation is a leading provider of products and services through an integrated B2B distribution platform and omnichannel presence, including supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. The company empowers businesses, professionals, and consumers to achieve more every day.
Pay, Benefits & Work Schedule
The salary range for this role is $9.75 to $16.19 per hour, with compliance with state and local minimum wages resulting in possible adjustments to the salary range. The company offers competitive salaries, a benefits package including a 401(k), and ample opportunity for growth within the organization.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices and qualifies applicants without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. We consider for employment qualified applicants with arrest and conviction records.