Retail Part Time Team Lead

Office Depot · Boardman, OH · Yesterday

On-siteBusiness Development$14.54–$18.15/hrPart-time

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales, engaging with the local community, and contributing to a positive culture aligned with the Office Depot 5C values.

Primary Responsibilities

Print Sales and Services: Support efficient operation in the Print function, drive store sales, operate and assist associates on all equipment, and communicate effectively to request assistance and coordinate service.
Operational Efficiency: Accurately and efficiently process merchandise, adhere to procedures, deadlines, and visual merchandising standards, identify process improvements, and ensure compliance with company policies.
Client Engagement: Enhance customer satisfaction through coaching and training, support community outreach, and develop personal selling skills and product knowledge.
External Key Carrier and Leader on Duty: Ensure safety and security during the absence of management, support loss prevention, perform opening/closing responsibilities, and assist in cash handling and audits.

Education & Experience

A high school diploma or equivalent is preferred, with 1-3 years of related experience in sales or customer service. Basic computer skills and ability to use job-related technology and POS systems are required.

Skills & Competencies

Advanced selling skills and strong customer focus
Excellent verbal and written communication; strong interpersonal skills
Positive, engaging, and adaptable in a changing environment
Demonstrates integrity, accountability, and trust
Action-oriented with a drive for results, sound decision-making, patience, and continuous learning

About The ODP Group

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated B2B distribution platform and omnichannel presence, including supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Pay, Benefits & Work Schedule

The salary range for this role is $14.54/hour to $18.15/hour, with a competitive benefits package including a 401(k) plan and opportunities for growth within the organization. The company complies with state and local minimum wages and offers an incentive program. Equal employment opportunity is practiced.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.

Commitment to Safety

We are committed to maintaining a safe and healthy work environment for our Coworkers and customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.