Retail Part Time Team Lead
About the role
The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, encompassing products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales offerings, engaging with the local community, and contributing to a positive culture aligned with the Office Depot 5C values.
Primary Responsibilities
Print Sales and Services: Support efficient operation while driving overall store sales. Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. Coordinate service requests and communicate effectively with customers.
Operational Efficiency: Process merchandise accurately and efficiently, adhere to established procedures, deadlines, and visual merchandising standards. Identify and implement process improvements to reduce waste and inefficiencies. Ensure compliance with company policies and support loss prevention efforts.
Client Engagement: Drive positive client satisfaction levels through coaching and training associates to enhance the customer experience. Support community outreach initiatives to retain clients. Continuously develop personal selling skills and product knowledge.
External Key Carrier and Leader on Duty: Ensure safety and security during the absence of the management team. Assist in opening or closing responsibilities, including monitoring key performance indicators, reviewing cash handling, and performing cash office audits. Provide guidance to improve results and activate/deactivate the store’s alarm system.
Education and Experience
High School diploma or equivalent education preferred
Minimum 1-3 years of experience in related field
Sales and/or Customer Service experience preferred
Basic computer skills and ability to use computers and technology for information access
Skilled in Customer Service and Print Services experience desired
Advanced selling skills, strong interpersonal and communication skills, adaptability, and ability to assist others professionally
Possession of excellent verbal and written communication skills, ability to process information/merchandise through POS register system, and attention to detail for high-quality production in the Print Services area
About The ODP Corporation
The ODP Corporation is a leading provider of products and services through an integrated B2B distribution platform and omnichannel presence, including supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. The company empowers businesses, professionals, and consumers to achieve more every day.
Pay, Benefits & Work Schedule
The salary range for this role is 15.00/hr to 15.75/hr, with compliance with state and local minimum wages resulting in a possible adjustment to the salary range. The company offers competitive salaries, a benefits package, including a 401(k) plan, and ample opportunity for growth within the organization.
How to Apply
To apply for this exciting position, please click the Apply Now button and follow the instructions on each page. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records.