Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot provides "total solutions" to customers, covering products, technology, services, furniture, and print offerings. They build and maintain customer relationships, becoming a trusted advisor through provided training, supporting sales offerings, and contributing to a positive culture aligned with the 5C values.

Responsibilities

• Support efficient operation in the Print function to drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area, ensuring correct and timely completion of customer orders.
• Communicate effectively to request assistance and coordinate service for all customers.
• Process merchandise accurately and efficiently, adhering to established procedures and deadlines.
• Identify and implement plans to reduce waste and inefficiencies, ensuring compliance with loss prevention policies.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience.
• Support community outreach initiatives to retain clients.
• Continuously develop personal selling skills and product knowledge through provided tools.
• Ensure safety and security during the absence of the management team, performing opening or closing responsibilities as needed.
• Perform external key carrier responsibilities, including opening/closing duties and assisting with cash handling, cashier, and merchandise error logs.

Requirements

High school diploma or equivalent preferred; 1-3 years related experience in sales or customer service; basic computer skills; ability to use job-related technology and POS systems; attention to detail; experience in Print Services is preferred.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

Competitive salary range of $12.93 to $17.83 per hour, with adjustments based on state and local minimum wages. Includes a 401(k) plan and more, along with opportunities for growth within the organization.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, and ample opportunity for advancement. The position is part-time and may require occasional external key carrier responsibilities.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.