Retail Part Time Team Lead
About the role
The Retail Team Lead at Office Depot provides "total solutions" to customers encompassing Products, Technology, Services, Furniture, and Print offerings. The role involves building and maintaining customer relationships, supporting sales offerings, engaging with the local community, and contributing to a positive culture aligned with the Office Depot 5C values.
Primary Responsibilities
Print Sales and Services: Support efficient operation while driving overall store sales. Operate and assist associates on all equipment within the Print Services area, ensuring correct and timely completion of customer orders. Coordinate service requests within the Print Services area.
Operational Efficiency: Process merchandise accurately and efficiently, adhere to established procedures, deadlines, and visual merchandising standards. Identify and implement process improvements to reduce waste and inefficiencies. Ensure compliance with company policies and support loss prevention efforts.
Client Engagement: Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience. Support community outreach initiatives to retain clients. Continuously develop personal selling skills and product knowledge.
External Key Carrier and Leader on Duty: Ensure safety and security during the absence of the management team. Assist in reviewing cash handling, cashier, and merchandise error logs, register voids, tax exemptions, and related cash office audits. Perform opening or closing responsibilities, including activating/deactivating the store’s alarm system and following opening/closing procedures.
Education and Experience
High School diploma or equivalent education preferred
Minimum 1-3 years of experience in related field
Sales and/or Customer Service experience preferred
Basic computer skills and ability to use computers and technology for information access
Skilled in Customer Service and Print Services experience desired
Advanced selling skills, strong interpersonal and communication skills, adaptability to a changing environment, and ability to assist others professionally
Pays close attention to detail to ensure high quality production in the Print Services area
About The ODP Corporation
The ODP Corporation is a leading provider of products and services through an integrated B2B distribution platform and omnichannel presence, including supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. It empowers businesses, professionals, and consumers to achieve more every day.
Pay, Benefits & Work Schedule
The salary range for this role is $15.16 to $17.50 per hour, with compliance with state and local minimum wages resulting in possible adjustments to the salary range. The company offers competitive salaries, a benefits package including a 401(k) plan, and ample opportunity for growth within the organization.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.