Retail Part Time Team Lead
About the role
The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, encompassing products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales offerings, engaging with the local community, and contributing to a positive culture aligned with the Office Depot 5C values.
Primary Responsibilities
Print Sales and Services: Support efficient operation while driving overall store sales. Operate and assist associates on all equipment within the Print Services area, ensuring correct and timely completion of customer orders.
Operational Efficiency: Process merchandise accurately and efficiently, adhere to established procedures, deadlines, and visual merchandising standards. Identify and implement process improvements to reduce waste and inefficiencies.
Client Engagement: Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience. Support community outreach initiatives to retain clients.
External Key Carrier and Leader on Duty: Ensure safety and security during the absence of the management team. Assist in opening or closing responsibilities, including managing key performance indicators, reviewing cash handling, and performing cash office audits.
Education and Experience
High School diploma or equivalent education preferred.
Minimum 1-3 years of experience in related field.
Sales and/or Customer Service experience preferred.
Basic computer skills and ability to use computers and technology for information access.
Skilled in Customer Service and Print Services experience desired.
Advanced selling skills.
Strong interpersonal and communication skills.
Able to assist others in a professional environment.
Pays close attention to detail to ensure high quality production in the Print Services area.
About The ODP Corporation
The ODP Corporation is a leading provider of products and services through an integrated B2B distribution platform and omnichannel presence, including supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. The company empowers businesses, professionals, and consumers to achieve more every day.
Pay, Benefits & Work Schedule
The salary range for this role is $9.75/hour to $16.19/hour, with state and local minimum wages applied. The company offers competitive salaries, a benefits package, including a 401(k) plan, and ample opportunity for growth within the organization.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.