Retail Part Time Team Lead
About the role
The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, encompassing products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales offerings, and contributing to a positive culture aligned with the Office Depot 5C values.
Primary Responsibilities
Print Sales and Services: Support efficient operation while driving overall store sales. Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. Utilize communication tools to request assistance and coordinate service for customers.
Operational Efficiency: Process merchandise accurately and efficiently, adhere to established procedures, deadlines, and visual merchandising standards. Identify areas for process improvement and implement plans to reduce waste and inefficiencies. Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
Client Engagement: Drive positive client satisfaction levels, coach and train associates to enhance the customer experience, and support community outreach initiatives. Continuously develop personal selling skills and product knowledge through provided tools.
External Key Carrier and Leader on Duty: Ensure safety and security during the absence of the management team. Perform opening or closing responsibilities, including driving awareness of key performance indicators, guiding improvements, activating/deactivating the store’s alarm system, and managing cash handling, cashier, and merchandise errors.
Education & Experience
A high school diploma or equivalent is preferred, with 1-3 years of related experience in sales or customer service. Basic computer skills and ability to use job-related technology and POS systems are required. Attention to detail and experience in Print Services is beneficial.
Skills & Competencies
Advanced selling skills and strong customer focus
Excellent verbal and written communication; strong interpersonal skills
Positive, engaging, and adaptable in a changing environment
Demonstrates integrity, accountability, and trust
Action-oriented with a drive for results, sound decision-making, patience, and continuous learning
About The ODP Corporation
The ODP Corporation is a leading provider of products and services through an integrated B2B distribution platform and omnichannel presence, including supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. The company empowers businesses, professionals, and consumers to achieve more every day.
Pay, Benefits & Work Schedule
The salary range for this role is $15.05 per hour to $19.32 per hour, with compliance with state and local minimum wages. The company offers competitive salaries, a benefits package including a 401(k), and ample opportunity for growth within the organization.
How to Apply
To apply for this exciting position, please click the Apply Now button and follow the instructions on each page. Applicants who are selected for further consideration will be eligible to participate in an incentive program, paid according to the Incentive Plan terms and conditions.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all aspects of employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.