Retail Part Time Sr. Store Associate

Must have weekday morning availability. Need to have a flexible mindset to function in multiple areas of the store including customer service, print, and logistics.

About the role

As a Sr. Store Associate - Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and expertise, you will help create and nurture a vibrant sales culture, enhance the store's visual and merchandising standards, manage freight and logistics activities, and prioritize unparalleled client satisfaction. You will support a customer-centric environment and engage with the local community while contributing to a positive culture aligned with the Office Depot 5C values: Caring, Committed, Creative, Collaborative, & Courageous.

You will be expected to understand and complete an advanced level of training in print and technology products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will apply cutting-edge sales principles to create satisfying customer interactions, contributing to business growth. The essential functions of this position may require consent to periodic comprehensive background checks conducted by a third party.

Responsibilities

• Customer Centric Experience:
  • Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
  • Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
  • Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.
• Store Operations Commitment:
  • Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
  • Adheres to all standards related to signage labeling and merchandise presentation.
  • Follows the established sorting and stocking guidelines and completes freight processes.
  • Ensures freight sorting area is organized and set up in accordance with guidelines.
  • Scans, investigates, and fills inventory lows and outs daily.
• Print And Tech Expertise:
  • Works to continually develop personal selling skills and product knowledge through sales and service tools provided, including successful completion and comprehension of an advanced level of Print and Technology training, as well as any other applicable training.
  • Continued education in these areas is expected, up to and including designated certifications, if required.
• Compliance Adherence And Support:
  • Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts.
  • Performs other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• No previous experience required; retail sales experience preferred.

Skills

• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Able to use technology and POS systems to access information and process transactions.
• Able to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build selling relationships with customers and coworkers.
• Enjoys interacting with people and working in a customer-facing environment.

About The ODP Group

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety

We are committed to maintaining a safe and healthy work environment for our coworkers and customers. All coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Pay

The salary range for this role is $15.50 to $16.50 per hour. All state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.

Benefits

• Competitive salaries.
• Benefits package, which includes a 401(k) and more.
• Opportunities to move and grow within the organization.
• Eligibility to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.