Retail Part Time Sales Lead (Streets at Southpoint - Durham, NC)

Fabletics is looking for a Part-Time Sales Lead to join our store at Streets at Southpoint in Durham, NC. This role focuses on delivering a best-in-class retail customer experience while supporting sales and operations. You’ll use cutting-edge technology to help customers shop seamlessly between our website and retail stores, working alongside the Store Manager and a team of associates to inspire customers to Live their Passion.

Responsibilities

• Embody our culture and values while providing insight to customers on how to Live their passion.
• Actively engage customers by sharing knowledge about fabrics, features, fit, and function of our products.
• Drive customer engagement through store events, promotions, and community projects.
• Train and provide immediate feedback on the Customer Experience Playbook and performance expectations (e.g., Customer Engagement, Omnicart, Member Chat).
• Collaborate with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to enhance the overall customer experience.
• Maintain store-merchandising guidelines to improve the customer’s purchase journey.
• Provide and receive feedback to continuously improve business operations.
• Strive for excellence in meeting store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for product knowledge to customers and team members.
• Maintain personal sales and achieve sales goals.
• Uphold all safety and security standards and report potential issues.
• Assist with unpacking inventory boxes (weighing 10-30 lbs).

Requirements

• Minimum of 1 year of retail work experience; prior retail management experience is a plus.
• Knowledge of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, or nutrition.
• Ability to engage with customers, employees, and business partners both in-store and in the community.
• Experience working with large teams.
• Strong interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Comfort with ambiguity and the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and P.O.S. systems.
• Self-motivated with excellent communication skills and the ability to bring out the best in others.
• Ability to multitask, set priorities, and work well under pressure.
• Flexibility to work evenings, weekends, and national holidays.
• Must be 18 years or older.

Physical Demands

• Constant moving, talking, hearing, reaching, and grabbing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.