Retail Part-Time Sales Lead, Savage X Fenty (St. Louis, MO)

About the role

Savage X Fenty is seeking a Retail Part-Time Sales Lead at the St. Louis Galleria in St. Louis, MO. This role reports directly to the Store Manager and plays a crucial part in supporting store operations and team development.

Responsibilities

• Upkeep an inclusive store culture that reflects the brand's values and ethos, fostering an engaged team and outstanding customer experiences.
• Fulfill Manager on Duty responsibilities, including opening and closing procedures, bank deposits, driving productivity during downtime, upholding cleanliness standards, and ensuring a welcoming, service-focused sales floor.
• Achieve Key Performance Indicators (KPIs), budgets, and objectives by promoting a culture of accountability among team members.
• Engage customers in new and meaningful ways by providing product knowledge and insights.
• Provide training and immediate feedback on the Customer Experience Playbook and other performance expectations.
• Communicate inventory and training needs to the Store Manager to enhance the customer experience.
• Maintain store merchandising guidelines and ensure the store is easy to shop and adds value to the customer's purchase journey.
• Participate in providing and receiving feedback to the Store Manager to continually improve the business.
• Strive for excellence, meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales goals and achieve sales targets.
• Maintain all safety and security standards, and identify and communicate potential issues.
• Support inventory controls by accurately receiving/transferring product, joining inventory counts, and maintaining an organized back of house.
• Partners with the Store Manager to maintain visual merchandising standards.
• Maintain cleanliness and organization of the store, including the sales floor, stockroom, and common areas.

Requirements

• Experience: 1-2 years in a customer-facing role with a focus on lingerie and intimates (a plus).
• High-volume retail environment experience.
• A flexible and reliable schedule; willing to work evenings, weekends, and holidays based on business needs.
• A positive attitude and ability to handle ambiguity and challenges with a growth mindset.
• Excellent verbal, written, and interpersonal communication skills with the ability to communicate vision and purpose clearly.
• Tech-savvy or strong comfort with technology as a component of daily responsibilities.
• Self-directed and highly motivated to take ownership of tasks to ensure solutions.
• Ability to work in a team-selling environment.

Qualifications

• Must be 18 years of age or older.

Skills

• Customer service skills.
• Product knowledge.
• Team management.
• Inventory control.
• Visual merchandising.

Benefits

• 70% employee discount on Savage Retail Brands.
• Paid sick time.
• Quarterly bonus plan.
• 401(k) match.
• Monthly free outfit (eligible with 24+ hours worked in the previous month).

Pay

• Details on pay structure are not specified.

Schedule

• The schedule is based on business needs and may include evenings, weekends, and holidays.