Retail Part Time Sales Lead, Fabletics (Mission Viejo - Mission Viejo, CA)

About the role

The Part-Time Sales Lead position at Fabletics, located at Mall in Mission Viejo, CA, is seeking a self-starter with high energy who loves engaging with new people. This role reports to the Store Manager and involves delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations.

Responsibilities

• Embody Fabletics' culture and values, providing insight to customers on how to Live their passion.
• Engage customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of Fabletics products.
• Drive customer engagement inside and outside of the store environment, including store events & promotions and community projects.
• Provide training and immediate feedback around Fabletics' Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to the Store Manager to increase overall Customer experience.
• Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
• Participate actively to provide and nourish feedback to the Store Manager to continuously improve the business.
• Strive for excellence, meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards, as well as identify and communicate potential issues.
• Unpack boxes for inventory as required.

Requirements

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience, a plus.
• Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• A high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
• Familiarity with retail inventory and POS systems.
• Self-motivated, a good communicator with an innate ability to bring the best out in others.
• The ability to multi-task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.

Qualifications

• Applicants must be 18 years of age or older.
• Availability to work onsite and a flexible schedule including evenings, weekends, and holidays.

Skills

• Excellent interpersonal and communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Strong organizational and problem-solving skills.
• Ability to work independently and as part of a team.

Benefits

• Salary between $18.00 - $20.00 per hour depending on experience.
• 70% employee discount on Fabletics Brands.
• Free outfits each month.
• Paid Sick Time.
• Annual Bonus Plan.
• Flexible Schedule.
• More!

Pay

The salary range for this position is between $18.00 - $20.00 per hour, depending on experience.

Schedule

This position involves a flexible schedule including evenings, weekends, and holidays.