Retail Media Operations Analyst

Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This is an onsite role in Chesapeake, VA.

Responsibilities

• Financial Operations & Revenue Management
  • Oversee CMG and COOP financial tracking and reporting, including reconciliation and forecasting.
  • Partner with Finance and Sales to ensure accurate billing and revenue recognition.
  • Reconcile campaign delivery, supplier commitments, insertion orders, and invoices; identify billing discrepancies and under‑delivery risks.
  • Maintain revenue forecasts, sufficiency models, and budget trackers.
• Campaign Operations & Execution
  • Manage campaign intake, project timelines, and execution workflows from request through completion.
  • Ensure campaign requirements, targeting, budgets, creative assets, and approvals are complete before launch.
  • Coordinate execution across Sales, Merchandising, Marketing, Finance, Creative, and external media partners.
  • Monitor campaign readiness, pacing, delivery, and fulfillment across all media partners.
  • Conduct quality‑assurance reviews of campaign setup, creative, targeting, and placements.
  • Resolve operational issues, communicate status updates to stakeholders, and maintain execution trackers and project‑management tools.
  • Maintain operational documentation and standard operating procedures.
• Reporting & Performance Analytics
  • Develop and maintain KPI dashboards, scorecards, and executive reporting.
  • Manage campaign reporting calendars and supplier recap delivery.
  • Validate reporting accuracy across partner platforms.
  • Analyze campaign‑level performance trends and recommend optimization opportunities (distinct from revenue forecasting).
• Partner Management & Process Improvement
  • Serve as operational lead for Epsilon, Neptune, Inmar, and future media partners.
  • Support implementation of new CMG capabilities, technologies, and measurement solutions.
  • Maintain operational systems including Smartsheet, Monday.com, reporting tools, and CRM platforms.
  • Identify workflow automation and process‑improvement opportunities.
  • Maintain master planning and communications calendars.
• Creative Governance & Brand Compliance
  • Review campaign creative to ensure Family Dollar brand compliance.
  • Coordinate COOP creative reviews and approvals.
  • Maintain CMG/COOP style guides, templates, and creative standards.
  • Ensure creative assets are delivered accurately and on schedule.

Minimum Requirements

• Bachelor’s degree or equivalent experience.
• 3–5 years of experience in retail media, digital media, media operations, CPG, agency, or marketing operations.
• Strong project management, analytical, and organizational skills, including financial reconciliation and revenue forecasting experience.
• Advanced Microsoft Excel and PowerPoint proficiency.
• Experience with Monday.com, Smartsheet, CRM, reporting platforms, and marketing technology preferred.
• Excellent communication skills and ability to influence cross‑functional teams.

Pay

Projected Salary Range: $67,000 – $75,250