Retail Media Ad Operations Manager

Responsibilities

• Develop and execute retail media strategies aligned with business goals.
• Collaborate with internal and external stakeholders.
• Manage client relationships.
• Oversee the management and optimization of sponsored search, Amazon DSP, and programmatic ad campaigns.
• Conduct performance analyses and identify opportunities for process improvement and upselling.
• Stay current with industry trends and possess expertise in multiple retail media solutions, Amazon Marketing Cloud, and associated ad technologies.

Qualifications

• .5-8 years of experience managing retail media sponsored search, Amazon DSP, and programmatic ad solutions (Amazon, Walmart, Target, Instacart).
• 2+ years of experience leading and coaching a team, ideally with 3-5 direct reports.
• Understanding of SEM to pair with Programmatic.
• A strong player/coach team member, with the ability to roll up their sleeves to help specialists.
• Proficiency in performance marketing, conversion optimization, and online customer acquisition.
• Expertise in ad technology that supports retail media solutions, such as Amazon DSP, Amazon Marketing Cloud, Skai, Helium 10, Pacvue, Analytic Index, and Intentwise, with the ability to translate AMC insights into actions and recommendations that connect DSP performance, Search, and the total commerce flywheel.
• An exceptional eye for detail, analytical and ability to solve problems given the fast-paced nature of our division, the aptitude to multitask.
• Strong communication and team collaboration skills, with the ability to operate in a client-facing role across diverse client groups.
• Command of essential Microsoft Office applications, Excel with the ability to use formulas, functions, and pivot tables at advanced level.
• Adept in project and campaign management across concurrent clients and campaigns.
• Strong verbal and written communication.
• Comfortable leading and presenting recommendations to clients.
• Ability to nurture collaborative relationships, collaborative and curious spirit.
• Ability to work and resolve issues cross-functionally.
• Ability to manage multiple priorities and concurrent deadlines.