Retail Master Club Fitter

Overview

The Retail Master Club Fitter at DICK’S Sporting Goods is a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

RESPONSIBILITIES

• Builds golfer relationships and works one-on-one with the golfer and teammate to ensure a positive club fitting experience.
• Supports the Operations Sales Manager in achieving company objectives in sales performance, profit contribution, and profit and loss controls by overseeing the sales effort in their department.
• Trains and certifies all club fitters and focuses on driving sales specifically in services related areas, such as simulator, putting green, special orders, pre-owned, club fitting, repair programs, accessories, etc.
• Analyzes Golf sales reports and data to understand business results and opportunities and communicates the results to the teammates.
• Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
• Maintains thorough knowledge of products and service, merchandise promotions, test merchandise, and advertising.
• Manages store services sales by performing customer club fittings and repairs.
• Responsible for training teammates on all aspects of services; specialized selling techniques, services technology, etc.
• Ensures department scheduling, workplace, and daily teammate assignments are on task.
• Communicates information to department teammates regarding Company initiatives, programs, promotions, services, etc.
• Aids the store management team with general supervision in the store according to Company policies and procedures including opening and closing the store and coverage as assigned - Key Carrier.
• Plans and executes all golf directives.
• Ensures the store is achieving shrinkage goals by partnering with teammates/management to set expectations on how to use merchandise for display and properly handle to ensure all is accounted for.
• Complies with all federal, state, and local regulations regarding store operations.

Qualifications

• 1-3 years retail experience preferred
• 1-3 years golf industry experience preferred

Targeted Pay Range

Targeted Pay Range: $15.50 - $23.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered.

DICK’S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.