Retail Manager - The Jewelry Bar Shop

About the role

The Jewelry Bar Manager is responsible for leading the guest experience, staff, sales, merchandising, and daily operations of Burnley Enterprises’ retail jewelry store at Kitchen Kettle Village. This role offers a competitive salary range of $50,000 to $55,000 per year, with an additional bonus potential of up to $8,000 based on experience.

Responsibilities

• Lead daily store operations, including opening, closing, and completion of routine tasks.
• Maintain a clean, safe, professional, and welcoming store environment for guests and staff.
• Model and reinforce Burnley Enterprises’ Vision, Mission, Values, and How to B.E. in all interactions.
• Prioritize presence on the sales floor to build relationships, serve guests, and drive sales.
• Set and track daily, monthly, and annual sales goals to meet financial objectives.
• Deliver an engaging, confident shopping experience and encourage repeat business through outreach.
• Train, coach, and motivate the team, ensuring all staff complete sales training.
• Communicate updates clearly, hold team members accountable, and manage performance documentation.
• Partner with leadership on scheduling, coverage, and inventory control procedures.
• Execute merchandising guidelines and maintain visual standards that support sales and enhance the guest experience.

Requirements

This role requires a passion for trendy jewelry, a welcoming atmosphere, and making guests feel special. A hands-on leader who can inspire staff, model Burnley Enterprises' Vision, Mission, Values, and How to B.E., and drive strong sales performance is ideal.

Qualifications

• Experience in retail management or a related field.
• Strong communication and interpersonal skills.
• Ability to prioritize tasks and manage multiple responsibilities.
• Knowledge of merchandising principles and customer service best practices.

Skills

• Excellent customer service skills.
• Effective time management and organizational abilities.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.

Benefits

• Medical, Dental, Vision insurance.
• 401(k) retirement plan.
• Paid time off.
• HealthWorks wellness programs.
• Scheduling flexibility for work/life balance.
• 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops.
• Learning and development opportunities.

Pay

$50,000 - $55,000 per year salary + bonus potential of up to $8,000 (based on experience).

Schedule

5-day work week with Saturdays required, 40-45 hours per week.