Retail Manager / Store Manager (Home Furnishings)

About the role

You're a passionate retail store manager with a focus on customer service and leading high-performing and engaged teams. Come, bring your passion for leadership to a retail culture that is different by design!

Overview

At Room & Board, we're seeking a Retail Leadership Associate to round out our strong leadership team in our Edina Showroom. Your primary area of focus will be to foster relationships, mentor staff members, and champion a customer-first culture.

Store Location

Showroom Location: 7010 France Avenue South Edina, MN 55435
Store Hours: Monday - Friday: 11 a.m. - 7 p.m., Saturday: 10 a.m. - 6 p.m., Sunday: 11 a.m. - 6 p.m.
Schedule: Sunday - Thursday, with Fridays and Saturdays off. This schedule is subject to change to meet the needs of the business so flexibility with your schedule is necessary.

How You'll Contribute

• Lead from the floor, engaging with customers and supporting associates in real time.
• Cook and develop staff members, fostering personal and professional growth.
• Champion an extraordinary customer experience by applying strategic insight and building meaningful relationships.
• Collaborate with fellow leaders to maintain a cohesive, high-performing team.
• Create engaging showroom experiences, including events that deepen customer relationships and attract new audiences.

Qualifications

• 5+ years of leadership experience in a customer-centric retail environment, with a proven track record of leading high-performing teams.
• Proven ability to coach and develop talent. You are dedicated to enriching the lives of your team by helping them grow both personally and professionally.
• Strong organizational skills and attention to detail, with a belief that team development drives success.
• Passion for retail and design, with a hands-on approach to customer engagement and team support.
• A clear, motivating communication style—setting expectations, offering timely feedback, and recognizing achievements.
• Ability to build strong cross-functional relationships and collaborate on business strategies informed by market trends.

What You Bring to the Role

• Passion for retail and design, with a hands-on approach to customer engagement and team support.
• A clear, motivating communication style—setting expectations, offering timely feedback, and recognizing achievements.
• Ability to build strong cross-functional relationships and collaborate on business strategies informed by market trends.

What You’ll Find

• Salary: $73,000 - $88,000 / year, depending on experience.
• Benefits that focus on holistic well-being.
• The whole person matters, not just the one who shows up for work. That’s why we invest in holistic well-being that supports and encourages you to live a full life.
• Competitive paycheck, generous 401(k) match, profit-sharing, and more.
• As a 100% employee-owned company, staff members working 1,000 hours or more in a 12-month period are eligible to participate in our Employee Stock Ownership Plan (ESOP).
• This plan acts as an additional Retirement Savings Plan fully funded by Room & Board.
• Meaningful work. We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive and beautiful.
• A culture of respect. We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated.

Application Information

The position will remain open until filled; there is no specified deadline.

To view our benefits in detail and to learn more about our culture, please visit: https://www.roomandboard.com/careers.

Room and Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship.

To view our benefits in detail and to learn more about our culture, please visit our career site at https://www.roomandboard.com/careers.

Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status.