Retail Manager

About the role

The Retail Manager role supports either the service side of our stores or the backroom product flow function (production).

Responsibilities

• Manage store operations, ensuring smooth customer service and efficient product flow.
• Train and mentor team members to enhance their skills and performance.
• Ensure compliance with all policies and procedures, including safety and environmental standards.
• Develop and implement strategies to increase sales and customer satisfaction.
• Collaborate with other departments to optimize inventory management and reduce waste.
• Handle customer complaints and resolve issues promptly and professionally.
• Participate in store events and promotions to drive traffic and sales.

Requirements

• At least 2 years of retail management experience.
• Proven ability to lead and motivate a team.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and evenings.
• Valid driver's license and reliable transportation.

Qualifications

• High school diploma or equivalent.
• Experience in a fast-paced retail environment.
• Knowledge of retail operations and customer service best practices.
• Ability to work independently and as part of a team.

Skills

• Customer service skills.
• Leadership and team management skills.
• Problem-solving and decision-making skills.
• Effective communication and interpersonal skills.
• Organizational and time management skills.

Benefits

• Comprehensive healthcare plans.
• Paid time off, including sick leave and vacation.
• Specialized health programs.
• Team member discounts.
• Flexible spending accounts.
• Employee Assistance Program (EAP).
• Retirement plan with company matching contributions.
• Life insurance.
• Additional benefits such as performance merit increases.

Pay

Starting pay ranges from $20.23 to $33.19 per hour.

Schedule

Hours vary based on store location and operational needs.