Retail Loan Operations Specialist I

About the role

You'll be part of an energetic and customer-focused team that thrives on problem-solving and innovation. Collaborate with talented individuals while contributing to a culture that values excellence and integrity.

Responsibilities

• Booking new retail loans to the core
• Loan file maintenance
• Verifying data input for accuracy and completeness
• Updating loan information
• Loan coding
• Collateral data and payment posting corrections
• Reviewing and processing daily reports, payoffs, and incoming wires
• Performing daily balancing of general ledger accounts
• Engaging in regular training sessions to develop skills and stay updated on industry regulations

Requirements

• Strong communication skills
• Detail-oriented
• Problem-solving abilities
• A customer-centric mindset
• Strong organizational skills
• Adaptability and willingness to learn
• Collaboration and teamwork

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred
• Basic knowledge of banking and finance

Skills

• Excellent communication skills
• Attention to detail
• Problem-solving abilities
• Customer-centric mindset
• Organizational skills
• Adaptability and learning ability
• Teamwork and collaboration

Benefits

• Competitive compensation
• Bonus opportunities
• Best-in-class benefit options
• Minimum of 3 weeks' vacation
• Sick time
• 11 paid holidays
• Generous 401k match of 5%
• Company paid life insurance
• Tuition reimbursement
• IVF and adoption assistance
• Zero-interest loans for fitness equipment and business attire
• Discounted bank services
• Employee stock purchase plan
• 529 college savings plans
• Health savings accounts
• Flexible spending accounts
• Legal protection
• Exceptional training and development opportunities
• Encouragement to connect with community through volunteer opportunities

Pay

Competitive compensation and bonus opportunities.

Schedule

Monday to Friday, from 8 AM to 5 PM.