Retail Loan Collections Manager

Responsibilities

• Managing the timely collections and follow up of delinquent and charged off consumer loans.
• Managing an assigned portfolio of small business loans directly or delegating appropriate individuals to assist in the collection of assigned loans.
• Developing and implementing collection strategies, assigning accounts for collection both internally and externally, monitoring day to day account workflow, and monitoring collector performance.
• Maintaining a proficient knowledge of applicable banking rules and regulations as well as bankruptcy, foreclosure, and collection law.
• Engaging real estate brokers, auctioneers and other third parties to liquidate foreclosed and repossessed assets as necessary.
• Overseeing the management of daily overdrafts on retail and assigned small business accounts.
• Implementing and maintaining all electronic retail loan and DDA collection systems with appropriate training for all personnel.
• Ensuring that policies and procedures are appropriate and updated when necessary.

Requirements

• 5-7 years of experience in bank collection practices and procedures required.
• 2+ years of supervisory experience preferred.
• Prior experience with foreclosures.

Qualifications

• Excellent written and verbal communication skills.
• Excellent leadership and team building skills with the ability to train and effectively motivate others.

Benefits

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

Pay

Base pay range: $80,000 - $110,000 per year

Schedule

N/A