RETAIL LEADERSHIP DEVELOPMENT MANAGER

About the role

Charter Oak Federal Credit Union is seeking a motivated and experienced retail professional to join our team as a Retail Leadership Development Manager. This unique role is designed for a high-performing employee ready to grow into future leadership while supporting branch and contact center operations, coaching frontline teams, strengthening consistency across locations, and helping deliver an exceptional member experience.

Responsibilities

• Support branch and contact center operations.
• Coach frontline teams to enhance performance and consistency.
• Strengthen operational consistency across multiple locations.
• Help deliver an exceptional member experience.

Qualifications

We are looking for a strong communicator, natural problem-solver, and collaborative leader who is passionate about developing others and making an impact across Retail.