Retail Full-Time Sales Lead, Fabletics (Northpark Center - Dallas, TX)

About the role

Fabletics is seeking a Full‑Time Sales Lead for our retail store at Northpark Center in Dallas, TX. The Sales Lead will deliver an exceptional, best‑in‑class customer experience while supporting both Sales and Operations. You will leverage cutting‑edge technology to create a seamless shopping journey between our website and retail stores, collaborating with the Store Manager, supervisors, and a passionate team of associates.

Responsibilities

• Embody Fabletics’ culture and values, providing insight to customers on how to “Live their passion.”
• Actively engage customers by sharing knowledge of fabrics, features, fit, and function.
• Drive customer engagement inside and outside the store through events, promotions, and community projects.
• Provide training and immediate feedback using the Customer Experience Playbook and performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Collaborate with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to the Store Manager to enhance the overall customer experience.
• Maintain store‑merchandising guidelines that make the store easy to shop and add value to the purchase journey.
• Offer feedback to the Store Manager to continuously improve business operations.
• Strive for excellence by meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for product knowledge for both customers and team members.
• Maintain personal sales and achieve sales goals.
• Uphold all safety and security standards and identify or communicate potential issues.
• Unpack inventory boxes (10‑30 lb) as required.

Requirements

• Minimum of 1 year retail work experience; prior retail management experience is a plus.
• Knowledge of active‑lifestyle activities such as yoga, cycling/spin, pilates, weight training, running, nutrition, and other healthy pursuits.
• Strong interpersonal skills with the ability to interact positively with customers, employees, and business partners inside and outside the store.
• Ability to work effectively with large teams in a fast‑paced environment.
• Comfort with ambiguity and the initiative to act when opportunities arise.
• Familiarity with retail inventory and point‑of‑sale (POS) systems.
• Self‑motivated, clear communicator who can bring out the best in others.
• Excellent multitasking, prioritization, and pressure‑management abilities.
• Flexibility to work evenings, weekends, and national holidays.
• Physical ability to perform constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours; occasional stooping, kneeling, crouching, and ladder climbing.
• Must be 18 years of age or older.

Benefits

• 70 % employee discount on Fabletics brands
• Free outfits each month
• Paid sick time
• 401(k) match
• Annual bonus plan
• Paid time off
• Flexible schedule
• Additional perks and benefits