Retail Front End Supervisor - Full-Time

About the role

At Burlington we embrace diversity and invite you to grow your retail career with a caring, inclusive organization as a Full‑Time Customer Service Supervisor or Full‑Time Selling Floor Supervisor. As a Retail Front End Supervisor you’ll join the store leadership team, working closely with Store Management in merchandising, customer service, operations, and human resources. This role is a stepping‑stone to a management position. We look for self‑starters who can supervise store operations efficiently and proven leaders who value building strong teams and partnerships to drive results. Burlington’s core values are Drive Results, Trust & Respect Each Other, and Build Teams & Partnerships.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising the front‑end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
• Reinforce our company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drives Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitors schedule adherence

Requirements

• At least 1 year of supervisory experience within an off‑price, big box, or a specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full‑time schedule including nights, weekends and holidays as required
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

Benefits

• Growth opportunities
• Competitive pay
• Flexible hours
• 15‑30% associate discount
• Medical, dental, and vision coverage
• Employee assistance program
• Life and disability insurance