Retail Front End Supervisor - Full-Time

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, join us as a Full‑Time Customer Service Supervisor or Full‑Time Selling Floor Supervisor. As a Retail Front End Supervisor you’ll be an integral part of the store leadership team, working closely with Store Management in Merchandising, Customer Service, Operations, and Human Resources. This leadership position is a stepping‑stone to a management role within our expanding organization.

Key Responsibilities

• Supervise all store functions and associates while acting as Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues and concerns, making informed decisions and supervising front‑end operations to ensure exceptional, friendly, and professional customer service at all times.
• Reinforce Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive Community Relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Requirements

• At least 1 year of supervisory experience within an off‑price, big‑box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full‑time schedule, including nights, weekends, and holidays as required.
• Ability to move, handle, or lift store merchandise weighing 40 lb or more, and to stand and walk for extended periods.

Benefits

• Growth opportunities and training/development programs.
• Competitive pay and flexible hours.
• 15‑30 % associate discount.
• Medical, dental, and vision coverage.
• Employee Assistance Program.
• Life and disability insurance.
• Paid time off (up to 12 days annually for full‑time associates).
• Paid holidays (up to 8 days annually).
• 401(k) retirement plan.

Pay

Base Pay: $19 per hour – $21 per hour.

Schedule

Full‑time schedule, including nights, weekends, and holidays as required.