Retail Fragrances Sales Support Associate - Dior, Roosevelt Field - Full Time

Job Overview

The Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as well as contributing to the success of the department.

Responsibilities

• Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
• Explain and demonstrate use of fragrances through actual application or card application.
• Partner with Fragrance Counter Manager or CSX Mgr. to manage inventory and other inaccuracies.
• Attend product training classes and seminars.
• Ensure proper presentation, organization, storing, and replenishment of stock.
• Participate in pre-selling and sales driving events to maximize sales.
• Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs).
• Ensure work area is free from hazards and work in a safe manner.
• Adhere to Asset Protection and inventory control and compliance procedures.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Dependable attendance and punctuality.

Requirements

• A High School Diploma or equivalent required.
• 1-2 years related experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years related experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Skills

• Excellent communication skills.
• Customer service orientation.
• Product knowledge.
• Inventory management.
• Event coordination.
• Time management.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Volunteer opportunities.

Pay

Details on pay are not specified in the job posting.

Schedule

Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.