Retail Associate, FT - Nike Aurora, OH (30-40 hours/week)
About the role
You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance. You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose. You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported. You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.
Responsibilities
- Build brand trust and loyalty by serving like a pro to help consumers discover the product that inspires them.
- Work in a fast-paced, high traffic environment, across store zones and consumer needs.
- Lead with service, understanding and guiding consumers to the gear that elevates their performance.
- Ensure the store is sharp by knowing the product and honoring the details.
- Hit your goals and move with purpose, providing the ultimate Nike store experience.
- Show up for the consumer and your teammates, bringing the energy of sport and sharing your knowledge.
- Create a space where everyone feels seen and supported, demonstrating integrity in every interaction.
Requirements
- Lead with service, understanding and guiding consumers to the gear that elevates their performance.
- Work in a fast-paced, high traffic environment, across store zones and consumer needs.
- Ensure the store is sharp by knowing the product and honoring the details.
- Hit your goals and move with purpose, providing the ultimate Nike store experience.
- Show up for the consumer and your teammates, bringing the energy of sport and sharing your knowledge.
- Create a space where everyone feels seen and supported, demonstrating integrity in every interaction.
Qualifications
- Must be at least 18 (U.S.).
Skills
- Service-oriented mindset.
- Product knowledge.
- Customer service skills.
- Teamwork and collaboration.
- Positive attitude and energy.
Benefits
- Discounts up to 50% off for you and eligible family members, from Nike, Converse, and Jordan.
- Tuition Assistance of up to $5,250 per calendar year (Eligibility Varies).
- Accrued Paid Time Off and Holiday Pay (Eligibility Varies).
- Mental and Emotional Health Benefits.
- Employee Assistance Program.
Pay
The starting hourly rate for this position is $15.50.
Schedule
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.