Retail Engagement Specialist

About the role

Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!

Job Type: Regular • Work Location: Market - AMRET - MO - Saint Louis 163

Responsibilities

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship‑focused manner
• Introduce and educate new merchants on the client’s financial services and program benefits
• Provide on‑site support, answer questions, and address concerns to ensure merchant understanding and confidence
• Place and maintain point‑of‑sale materials and branding in‑store
• Document visits and track activity using mobile tools and reporting systems
• Work closely with leadership to ensure territory goals and coverage expectations are met
• Partner with the client to train and advocate client products at the retailer
• Drive merchant awareness within your assigned territory
• Maintain professional interaction with both merchants and fellow employees
• Attempt to place point of purchase signage on exterior and/or interior of business
• Advise merchants by providing information on products
• Audit and record competitive products, promotions, merchandising, displays and merchant feedback
• Travel to major markets and events for iconic launches to promote products
• Contribute to team effort by assisting in launch‑related activities, as needed
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Ensure feedback reporting is submitted in a timely manner
• Meet or exceed quarterly visit goals
• Meet or exceed weekly in‑store time goals
• Visit multiple store locations on a daily and weekly basis
• Effectively schedule store visits two weeks or more in advance
• Effectively execute assigned activities inside each location during all visits
• Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement and