Retail Engagement Specialist

About the role

Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!

Schedule

Monday – Friday, with no weekends required.

Pay

$23 per hour plus a 10% monthly bonus opportunity; weekly pay with DailyPay options and next‑day pay available.

Requirements

• Personal vehicle
• Valid driver's license
• Proof of insurance
• Successful completion of a Motor Vehicle Record (MVR) screening

Responsibilities

• Visit retail locations within assigned territory and engage with merchants in a professional, relationship‑focused manner
• Introduce and educate new merchants on the client’s financial services and program benefits
• Provide on‑site support, answer questions, and address concerns to ensure merchant understanding and confidence
• Place and maintain point‑of‑sale materials and branding in‑store
• Document visits and track activity using mobile tools and reporting systems
• Work closely with leadership to ensure territory goals and coverage expectations are met
• Maintain professional interaction with merchants and fellow employees
• Attempt to place point‑of‑purchase signage on exterior and/or interior of business
• Advise merchants by providing information on products
• Audit and record competitive products, promotions, merchandising, displays and merchant feedback
• Travel to major markets and events for iconic launches to promote products
• Contribute to team effort by assisting in launch‑related activities as needed
• Accurately track and communicate all activity to Retail Operations
• Ensure feedback reporting is submitted in a timely manner
• Meet or exceed quarterly visit goals
• Meet or exceed weekly in‑store time goals
• Visit multiple store locations on a daily and weekly basis
• Effectively schedule store visits two weeks or more in advance
• Effectively execute assigned activities inside each location during all visits
• Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement and consistent productivity
• Record and maintain appropriate documentation for each visit

Qualifications

• High school diploma or equivalent experience required
• Six (6) months prior sales, promotion, retail, or marketing experience
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem‑solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to lift and carry up to 15 lbs. at a time
• Ability to multi‑task in a fast‑paced, team environment
• Ability to maintain customer confidentiality
• Reliable transportation within assigned territory

Skills

• Strong communication and interpersonal skills
• Comfortable working independently in a field‑based environment
• Organized, reliable, and able to manage a daily route
• Adaptable, professional, and customer‑focused
• Prior retail, sales, field marketing, or customer‑facing experience is a plus

Benefits

• No weekends
• Weekly pay with DailyPay options available
• Paid training and onboarding support
• Mileage reimbursement and paid travel time
• Next‑day pay options available
• Full benefits package including medical, dental, vision, PTO, and 401(k)
• Company‑provided mobile device and materials
• Paid holidays, long‑term career pathing options, personal development opportunities, professional stretch assignments