Retail District Manager

About the role

MN Cannabis Services is a fast-growing cannabis company at the ground floor of one of the most exciting emerging industries in Minnesota. We're building something — and we're looking for leaders who want to grow with us. The District Manager (DM) serves as the senior regional leader for the Minneapolis-St. Paul Region, responsible for the performance, operations, compliance, training execution, and culture across four or more retail dispensary locations. This role oversees General Managers at each location, ensuring alignment with company standards and strategic goals.

Responsibilities

• Executes direction and team expectations for the district retail operations team
• Directly manages four or more General Managers and provides indirect leadership to their store teams
• Provides regular guidance, training, development, and on-the-spot feedback for direct reports
• Responsible for the overall satisfaction, safety, and security of customers and employees across the district
• Executes plans to drive labor productivity while delivering best-in-class customer service
• Administers programs provided by the retail operations team; reports on key district metrics using data to drive sound business decisions
• Oversees inventory management practices and ensures adequate inventory levels are maintained across all locations
• Troubleshaots aspects of store technology across the district to ensure operations are functioning properly
• Coordinates and implements visual merchandising standards to drive sales and product recognition
• Utilizes conflict resolution to support GMs in handling customer complaints, returns, and escalations
• Makes regular inventory audits and investigates discrepancies across the district
• Reviews cash reconciliation reporting daily across all locations
• Maximizes overall district productivity by overseeing all procedures and processes to ensure effective compliance

Requirements

• 8+ years of progressive retail leadership, including 3+ years of multi-unit management experience
• Proven ability to coach and develop leaders at multiple levels
• Excellent communication, organization, and time-management skills
• Strong problem-solving, negotiating, and critical judgment skills
• Comfortable with scheduling, inventory systems, and financial reporting
• Comfortable with frequent travel across district locations; flexible schedule including evenings, weekends, and holidays
• 100% in-office commitment across locations — this is not a remote role
• High level of integrity, personal motivation, adaptability, and sense of urgency
• Commitment to maintaining confidentiality and managing sensitive information
• Must report to work sober at all times

Qualifications

• 100% in-office commitment across locations — this is not a remote role
• High level of integrity, personal motivation, adaptability, and sense of urgency
• Commitment to maintaining confidentiality and managing sensitive information
• Must report to work sober at all times

Skills

• Leadership and management skills
• Customer service and training abilities
• Inventory management and financial reporting
• Conflict resolution and problem-solving
• Effective communication and organizational skills

Benefits

• Annual salary of $100,000 plus bonus
• Medical, Dental, Vision, and Life Insurance
• Employee Assistance Program (EAP)
• Employee Discount Program
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Paid float holidays: New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas

Pay

$100,000 annual salary plus bonus

Schedule

Flexible schedule including evenings, weekends, and holidays