Retail District Manager

Responsibilities

• Provide effective leadership and management to the Retail Coverage Merchandiser/Lead Merchandiser team in your assigned geographic area.
• Interview and hire candidates, on-board and train new associates, manage performance and career development, handle conflict and personnel issues, provide coaching and support.
• Develop and maintain a strong understanding of the company’s business model, client and customer details and expectations, and the specific details of the work processes.
• Spend a minimum of 50% of your time working in-store to ensure a thorough understanding of business and project requirements.
• Manage assigned work to completion, on time, and with high-quality results. Review project details to verify schedules are accurate and achievable, and ensure supporting documentation is current and correct.
• Assign work to the team and ensure that all jobs have the appropriate level of support. Monitor progress, audit work, answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all necessary materials, supplies, and equipment.
• Understand and optimize selling effectiveness in assigned territories. Identify training needs, desired system and work process improvements, and maintain an effective balance of store set/surge work and retail store coverage.
• Partner with store personnel and your team to achieve and maintain merchandising excellence. Discuss schedules and changes, meet goals and expectations, and build effective working relationships. Be proactive in alerting management to any unsafe acts or conditions to prevent injuries.
• Ensure company policies are followed by directly managed associates. This includes proper maintenance of all company-owned equipment, accurate and timely expense reporting, and activity reporting within company guidelines.
• Communicate retail territory responsibilities to the MEI admin team to ensure accuracy in the reporting systems. Effectively and accurately use technology, including MEI, to communicate retail priorities and coverage analyses, maintaining an effective feedback and measurement system.
• Perform other duties as assigned.

Qualifications

• High School Diploma or Equivalent. Associate degree is preferred.
• Some college with prior management/supervisory experience with a minimum of 2+ years industry experience.
• Prior sales agent, retail, customer service or reset responsibility.
• Strong interpersonal, organizational, decision making and leadership skills. Must be able to communicate effectively with others.
• Self-starter and have a strong attention to detail. Quick learner and be flexible to changing work environments.