Retail Cosmetics Brand Expert - Shiseido, Mall at Prince Georges - Full Time

Job Overview

As a Beauty Brand Expert, you are responsible for driving your brands' sales and service in Macy’s Beauty department. You inspire teamwork to achieve goals and elevate the customer experience as a brand authority and consistent role model. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident.

What We Can Offer You

• Join a team where work is as rewarding as it is fun!
• We offer a dynamic, inclusive environment with competitive pay and benefits.
• Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future.
• Prioritize your well-being with paid time off and eight paid holidays.
• Grow your career with continuous learning and leadership development.
• Build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Skills You Will Need

• Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
• Proficiency in vendor line and beauty trends serving as a knowledgeable resource in this area.
• Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
• Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
• Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Ability to think creatively, strategically, and technically to address business challenges and opportunities.
• Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met.
• Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience.

Who You Are

• Leads by example and motivates team to reach goals.
• Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand.
• Enthusiastic about the beauty industry and have the skills to provide outstanding customer service.
• Possess a passion and a business-minded attitude to succeed in a performance-based work environment.
• Able to resolve customer problems in a constructive and forward-looking manner.
• Can manage multiple tasks at once in a fast-paced environment.
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.

Essential Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today!

Additional Information

• This position may be eligible for performance-based incentives/bonuses.
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
• Eligibility requirements may apply based on location, job level, classification, and length of employment.
• Additional benefit details are available at macysJOBS.com.