Retail Cosmetics Sales Associate - Shiseido, South Shore Plaza - Full Time

About the role

Be part of an amazing story at Macy’s, a storied retailer with a rich history spanning over 160 years. As a Cosmetic Sales Colleague, you'll be the trusted expert for all things beauty, guiding customers through personalized shopping experiences that build confidence and drive sales.

Responsibilities

• Offer expert advice and conduct product demonstrations
• Provide tailored consultations including makeup application and skincare recommendations
• Build lasting client relationships through consistent follow-up, virtual outreach, and personalized service
• Drive sales and client loyalty by maintaining an organized and shoppable space
• Leverage clienteling tools to promote offers and product launches
• Participate in sales events and stay updated through ongoing training and vendor education
• Meet and exceed daily sales goals by delivering exceptional service
• Acquire new customers by opening credit accounts and sharing loyalty benefits
• Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular attendance and punctuality
• Ability to talk, lift, move, stand, and reach with arms and hands
• Close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology

Qualifications

• At least 1 year of customer service or selling experience required

Skills

• Strong product knowledge
• Ability to stay current on trends
• Passionate about both products and people
• Ability to build lasting client relationships
• Effective communication skills

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off and eight paid holidays
• Continuous learning and leadership development opportunities
• Merchandise discounts
• Performance-based incentives/bonuses

Pay

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.

Schedule

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.