Retail Commission Sales Associate - Fine Jewelry, Hampton Bays

Job Overview

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life's special moments.

Responsibilities

• Bring elegance, expertise, and personalized service to every interaction
• Continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets
• Build lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program
• Promote our loyalty and warranty programs
• Support inventory and fulfillment activities
• Support special events
• Ensure the security, accuracy, and impeccable presentation of merchandise

Qualifications

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Able to understand and communicate effectively with customers, co-workers, and supervisors
• Able to read and understand employment policies and safety rules/procedures in English
• Able to provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience
• Able to drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of-sale tools effectively, and ensuring accurate stock presentation, replenishment, and asset protection compliance
• Able to drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
• Able to achieve Client and Protection plan goals
• Able to acquire new customers by opening credit accounts and sharing loyalty benefits
• Able to meet and surpass daily sales goals by delivering exceptional service
• Able to effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience

Skills

• Product knowledge
• Consultative selling
• Genuine hospitality
• Clienteling tools
• Point-of-sale technology

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eighth paid holiday
• Continuous learning and leadership development
• Volunteer opportunities

Pay

Competitive pay and benefits

Schedule

All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.