Retail Clerk, Stone Glacier

About the role

The Stone Glacier Retail Clerk provides superior customer experiences with Revelyst's consumer brands, such as Bushnell, Simms, Camp Chef, and Stone Glacier. This role works with a diverse range of customers, from beginners to experts, and handles various aspects of retail operations including product recommendations, returns, and general merchandising.

Responsibilities

• Provide expert-level product knowledge to a variety of consumers, regardless of experience levels, and sell them into the right product based on their personal needs and goals.
• Recommend appropriate care and maintenance for products.
• Efficiently handle customer transactions in a timely manner with the highest level of accuracy.
• Balance a variable workload, shifting when necessary to meet the demands of customer volume and store needs.
• Maintain a high level of professionalism.
• Diligently utilize and understand Revelyst’s retail POS system and other retail tools.
• Identify opportunities to improve overall customer experience.
• Participate in company-wide, conservation, sustainability, and JEDI initiatives.

Requirements

• Solid communication skills, both written and verbal.
• Problem-solving abilities, especially through active listening, with a focus on win-win solutions.
• The capacity to task-switch quickly and efficiently, balancing a large inbound phone/email workload.
• Technical aptitude with inventory management systems, Excel, and other programs used to track, manage, and process orders, product returns, and inventory assessment.
• The ability to quickly learn and understand the full product line, fabric technologies, and expertly explain and recommend Revelyst’s brand products to a variety of consumers.
• The ability to reach out to peers and cooperate with supervisors to establish an overall collaborative working relationship.

Qualifications

• High school diploma or equivalent.
• Experience in retail or customer service preferred.
• Knowledge of outdoor products and brands is beneficial.

Skills

• Customer service skills.
• Product knowledge.
• Inventory management.
• Communication skills.

Benefits

• Medical and dental coverage.
• Vision coverage.
• Disability and life insurance.
• 401K plan.
• PTO.
• Paid holidays.
• Gear discounts.
• Opportunity to contribute to an exciting mission!

Pay

Starting Hourly Rate: $17.00

Schedule

In-house position based in Bozeman, Montana.

Contact Information

We are an Equal Opportunity Employer. Protected Veteran/Disabled.