Retail Brand Experience Assistant Sales Manager ( Pasadena, CA )

About the role

Avocado is currently seeking a Retail Brand Experience Assistant Store Manager for their Pasadena, CA location. This is a non-exempt, hourly position with competitive pay and potential monthly bonuses.

Responsibilities

• Assume management duties in absence of a store manager.
• Lead by example for your team, fostering an exceptional guest experience.
• Train and ensure the team is well-versed in all products and processes.
• Lead KPIs/OKRs around sales goals and provide continuous evaluation and feedback.
• Maintain quality assurance, create and enforce SOPs, suggest improvements to operations, efficiency, and service.
• Manage employee schedules, hours, vacations, etc.
• Participate in company initiatives and concept projects.
• Resolve customer experience issues and provide exceptional customer service.
• Engage in digital sales activities, conduct sales and service through various channels, and respond to customer inquiries.

Requirements

• Minimum of 1 year of retail or equivalent experience, preferably in store management or assistant management.
• Experience managing and training store employees is a plus.
• Mac and Google suite proficiency is preferred.
• Comfortable taking phone and video appointments.
• Invested in creating a balanced and healthy environment for staff and guests.
• A team player who actively contributes to the team.
• Desire towards ongoing self-improvement and professional development.
• Passionate about Avocado Green Brands' values of healthy living, environmental awareness, and social responsibility.
• Café experience; training experience; experience running branded events is a plus.

Qualifications

• Mobility: Ability to remain in a stationary position, often standing or sitting for prolonged periods.
• Movement: Ability to execute repeating motions that may include the wrists, hands, and/or fingers, including reaching or bending repeatedly.
• Move: Ability to adjust or move objects up to 50 pounds in all directions.
• Lift: Capability to lift up to 200 pounds using lifting aids and/or equipment.
• Operate: Constantly operate a computer and other office machines such as printers and tablets.
• Communicate: Frequent communication with other team members to update on the status of a task.

Skills

• Ability to lift 200 lbs. and be on your feet all day.

Benefits

• Medical (HMO, PPO, HSA)
• Dental
• Vision
• 100% Employer Paid Life Insurance
• 401(k) with employer match
• PTO
• Volunteer days
• Employee product discount
• Annual Bonus Plan
• Training and tools to be successful
• Strong partnership from peers and leaders
• Access to wellness apps
• Opportunity to grow