Assistant Retail Experience Manager

Responsibilities

• Work to support the Retail Experience Manager in the day-to-day and long-term success of retail staff.
• Assist with recruiting, onboarding, scheduling, coaching, performance management, training, and education of Retail Sales Associates.

Qualifications

• Available to work a flexible schedule, including days, evenings, weekends, and holidays.
• Demonstrated leadership ability with at least 1 year of retail experience in a customer-facing sales setting.
• Passion for managing, training, motivating employees.
• Can own and manage administrative tasks, customer interactions, and a fast-paced environment while staying organized.
• Fosters growth of others through recognition, coaching, and development opportunities.
• Builds and maintains trust from staff and customers by using sound judgment.
• Promotes individual and team performance by setting expectations, delegating, and by providing tools and resources.
• Communicate professionally with customers and team.
• Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education.
• Support all Fleet Feet initiatives, activities, and functions.