Retail Branch Manager

About the role

The Retail Sales Manager at US Patriot is responsible for managing the daily operations of assigned US Patriot stores, supervising employees, scheduling, training, ensuring sales goals are met, and providing excellent customer service.

Responsibilities

• Manage the daily operations of assigned US Patriot stores, including the supervision of all store employees.
• Scheduling: Efficiently schedule all employees while considering each subordinate’s requests for hours.
• Training: Sales/product training, upsell/cross-sell, POS procedures, shelf facing and stocking, inventory management.
• Sales and Merchandising: Ensure products are fully stocked, correctly tagged, properly faced, and in the correct category.
• Create a sales plan to meet the store’s sales obligations.
• Hiring and terminating employees based on the company's hiring process.
• Encourage the performance of employees with sales goals and a plan for meeting store goals.
• Customer Experience: Ensure that customers have an outstanding, pleasant shopping experience.
• Communicate new item requests from customers to District Manager and Planner.
• Accurately receive all deliveries of merchandise to the store in a timely, accurate manner.
• Inventory: Check inventory on a frequent basis to ensure there are goods in stock to sell.
• Administration/Reporting: Complete accurate and timely paperwork and reports.
• Model safety standards and report accidents in a timely manner.
• Demonstrate good judgment and respect for the position with the Company, co-workers, AAFES Staff, Clients, and Customers.

Requirements

• Bachelor’s degree preferred
• Three years of previous experience with retail management preferred
• Excellent verbal and written communication skills, problem analysis, decision making
• Financial and quantitative analysis (preferred)
• Proven ability to motivate and coach others
• Ability to continuously move around all areas of the store on a daily basis
• Ability to work flexible shift hours 7 days a week

Qualifications

Must have knowledge of the gear (study catalogs) so we can help customers. We need to suggest related items: example: they buy a holster; we suggest a pistol lanyard, magazine pouches, belt, etc.

Skills

• Strong leadership and coaching abilities
• Excellent interpersonal and communication skills
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of retail operations and merchandising principles
• Ability to work independently and as part of a team

Benefits

• Excellent medical/dental and vision coverage— Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay- Receive up to 50% of wages for hours worked DAILY!!!

Pay

Details not specified

Schedule

Details not specified