Retail Banker II - Float

About the role

We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we invest in your development and provide a dynamic work environment where you’re challenged, valued, and empowered every day. This position is located in Bryan, Texas, United States.

Responsibilities

• Process deposit and withdrawal transactions in accordance with the bank’s policies and procedures.
• Handle a variety of financial transactions, including answering phones, processing treasury tax and loan payments, savings bonds, loan payments, mail deposits, safe‑deposit boxes, and other related services.
• Provide customer service by selling and servicing all account products (checking, savings, certificates of deposit, IRA, check orders).
• Cross‑train in image‑capture processes and operate related equipment.
• Actively participate in the “Customer Service First” sales and service culture and support the organization’s values.
• Travel up to 50 % of the time to and from regional branches; periodic travel to Abilene or other bank regions for training.
• Work flexible hours, including potential Saturday and holiday shifts, based on branch operating hours.

Qualifications

• Self‑starting team player with a high school diploma or GED (college degree preferred).
• At least twelve months of customer‑contact and sales experience; banking experience is preferred.
• Strong communication and sales skills.
• Basic mathematical and general business knowledge, with minimum typing and calculator proficiency.
• Excellent customer‑relations abilities, accuracy, speed, attention to detail, flexibility, judgment, and a courteous, professional demeanor.
• Ability to handle multiple tasks simultaneously and deliver “WOW” customer service.
• Willingness and ability to become proficient with teller machines, calculators, keyboards, encoders, image‑capture/scanners, Oscar (ATM cards), SEI Trust System, Streamline, Vertex, and standard office applications such as Microsoft Word and Excel.
• Capability to work flexible and/or extended hours as business demands.