Retail Banker
Essential Duties & Responsibilities
- Exhibit a sense of urgency to provide the finest customer service at all times and in all forms of verbal and written communication
- Perform paying and receiving responsibilities; Receive and process deposits, withdrawals, and loan payments
- Cash checks
- Issue Cashiers Checks and Gift Cards
- Operate coin machine, currency counter, and Teller Cash Recycler (TCR)
- Handle vault transactions
- Enroll customers in Online Banking and Xpress Deposit
- Perform balancing procedures
- Encode and image work
- Handle miscellaneous responsibilities, including:
- Bank opening and closing procedures
- Print statements
- Enter address changes
- Order checks
- Absorb calls from customers
- Maintain constant awareness of fraudulent or suspicious transactions and comply with BSA and other regulations and procedures to include recognizing CTR & SAR transactions
Supervisory Responsibilities
None
Compliance
All Team Members are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each Team Member is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities. It is the affirmative duty of each Team Member to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All Team Members shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Team Members must participate in required training on pertinent compliance laws and regulations as required by Signature Bank of Arkansas. All Team Members will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.