Retail Personal Banker Associate I- DeWitt
Fifth Third Bank · DeWitt, MI · 2 days ago
FinanceFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info.
Let's parse the posting.
Content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." This is marketing fluff; maybe part of About the role? Could be considered description.
- "General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types."
That's description of role; could go under About the role.
- Then "Essential Duties And Responsibilities" list bullet points (actually sentences separated by periods). We need to extract each duty as list items.
List:
1. Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
2. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
3. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
4. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
5. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
6. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
7. Provide guidance to CSRs with respect to the sales and referral process.
8. Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
9. Act with confidence by answering customer questions and owning customer issues.
10. Maintain a position of trust and responsibility by keeping all business confidential.
11. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
12. Adhere to established policies and procedures while opening/servicing the full range of Retail products.
13. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
14. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
15. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
- "Supervisory Responsibilities None." Could be omitted or maybe under Responsibilities? It's not a duty; we could ignore as not substantive.
- "Minimum Knowledge, Skills And Abilities Required" list:
1. College degree or work experience providing transferrable skills, or, combination of education and experience.
2. Experience in the financial industry preferred.
3. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
4. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
5. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
6. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
7. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
- "Working Conditions Normal office environment.Extending viewing of computer screens.This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.Travel outside of the affiliate will be required for various classroom training sessions."
That's schedule/working conditions; could go under Schedule (if specific). It mentions travel within affiliate for training, scheduling flexibility, travel outside affiliate for classroom training. That's schedule info.
- Then "Retail Personal Banker Associate I- DeWitt At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner."
That's Benefits and Pay info. Pay: base salary reflective of range; not specific numbers. The instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state benefits and pay (though vague). We can include Benefits and Pay sections but must not include filler like "commensurate with experience". The text says "The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location." That's not a specific number but it's stating that there is a range. Is that considered substantive? It's not a specific figure but it's stating that salary is based on range. The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". The phrase "varies" is considered filler? It says "Individual salaries within this range will vary based on factors..." That's not just "varies" alone; it's explaining factors. Might be okay. But safer to include Pay section with that sentence.
Benefits: "Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner." That's substantive.
Location: "LOCATION -- Dewitt, Michigan 48820". Could be part of About the role or maybe a separate section? Not in allowed headings list; we could incorporate into About the role paragraph.
We must not include boilerplate like EEO etc. Remove that.
Now decide sections:
- About the role: include general function description, location maybe.
- Responsibilities: list of essential duties.
- Requirements: maybe combine Minimum Knowledge, Skills And Abilities Required and Working Conditions? But we have separate headings: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The posting has "Minimum Knowledge, Skills And Abilities Required" which could be Requirements or Qualifications. We'll map to Requirements (or Qualifications). Since we have both Requirements and Qualifications, we need to decide which to use. The posting doesn't separate qualifications vs skills; we could put all under Requirements. Or we could split: Requirements = education/experience; Skills = specific abilities; Qualifications = maybe certifications. But to keep simple, we can use Requirements for the list, and maybe Skills for the abilities like math, communication, etc. However we must not create thin sections. Better to have a few substantive sections.
We could do:
- About the role (description)
- Responsibilities (list)
- Requirements (education/experience, SAFE registration)
- Skills (math, communication, sales ability, knowledge of policies)
- Benefits
- Pay
- Schedule (working conditions/travel)
Check if each has substantive content.
About the role: we have the general function paragraph plus location. That's substantive.
Responsibilities: list of duties.
Requirements: college degree or work experience, experience in financial industry preferred, SAFE Act registration. That's three items.
Skills: demonstrated ability to develop comfort with sales activities, ability to demonstrate understanding of advanced math functions, ability to professionally represent bank, demonstrated ability to develop working knowledge of Retail policies and procedures. That's four items.
Benefits: as described.
Pay: base salary reflective of range, varies based on factors.
Schedule: working conditions: normal office environment, extending viewing of computer screens, ability to travel within affiliate for training, scheduling flexibility, travel outside affiliate for classroom training.
We must avoid duplication. Ensure we don't repeat content.
Now produce HTML.
We'll use
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info.
Let's parse the posting.
Content:
- Intro: "Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank." This is marketing fluff; maybe part of About the role? Could be considered description.
- "General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types."
That's description of role; could go under About the role.
- Then "Essential Duties And Responsibilities" list bullet points (actually sentences separated by periods). We need to extract each duty as list items.
List:
1. Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
2. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
3. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
4. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
5. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
6. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
7. Provide guidance to CSRs with respect to the sales and referral process.
8. Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
9. Act with confidence by answering customer questions and owning customer issues.
10. Maintain a position of trust and responsibility by keeping all business confidential.
11. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
12. Adhere to established policies and procedures while opening/servicing the full range of Retail products.
13. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
14. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
15. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
- "Supervisory Responsibilities None." Could be omitted or maybe under Responsibilities? It's not a duty; we could ignore as not substantive.
- "Minimum Knowledge, Skills And Abilities Required" list:
1. College degree or work experience providing transferrable skills, or, combination of education and experience.
2. Experience in the financial industry preferred.
3. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
4. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
5. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
6. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
7. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
- "Working Conditions Normal office environment.Extending viewing of computer screens.This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.Travel outside of the affiliate will be required for various classroom training sessions."
That's schedule/working conditions; could go under Schedule (if specific). It mentions travel within affiliate for training, scheduling flexibility, travel outside affiliate for classroom training. That's schedule info.
- Then "Retail Personal Banker Associate I- DeWitt At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner."
That's Benefits and Pay info. Pay: base salary reflective of range; not specific numbers. The instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state benefits and pay (though vague). We can include Benefits and Pay sections but must not include filler like "commensurate with experience". The text says "The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location." That's not a specific number but it's stating that there is a range. Is that considered substantive? It's not a specific figure but it's stating that salary is based on range. The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". The phrase "varies" is considered filler? It says "Individual salaries within this range will vary based on factors..." That's not just "varies" alone; it's explaining factors. Might be okay. But safer to include Pay section with that sentence.
Benefits: "Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner." That's substantive.
Location: "LOCATION -- Dewitt, Michigan 48820". Could be part of About the role or maybe a separate section? Not in allowed headings list; we could incorporate into About the role paragraph.
We must not include boilerplate like EEO etc. Remove that.
Now decide sections:
- About the role: include general function description, location maybe.
- Responsibilities: list of essential duties.
- Requirements: maybe combine Minimum Knowledge, Skills And Abilities Required and Working Conditions? But we have separate headings: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The posting has "Minimum Knowledge, Skills And Abilities Required" which could be Requirements or Qualifications. We'll map to Requirements (or Qualifications). Since we have both Requirements and Qualifications, we need to decide which to use. The posting doesn't separate qualifications vs skills; we could put all under Requirements. Or we could split: Requirements = education/experience; Skills = specific abilities; Qualifications = maybe certifications. But to keep simple, we can use Requirements for the list, and maybe Skills for the abilities like math, communication, etc. However we must not create thin sections. Better to have a few substantive sections.
We could do:
- About the role (description)
- Responsibilities (list)
- Requirements (education/experience, SAFE registration)
- Skills (math, communication, sales ability, knowledge of policies)
- Benefits
- Pay
- Schedule (working conditions/travel)
Check if each has substantive content.
About the role: we have the general function paragraph plus location. That's substantive.
Responsibilities: list of duties.
Requirements: college degree or work experience, experience in financial industry preferred, SAFE Act registration. That's three items.
Skills: demonstrated ability to develop comfort with sales activities, ability to demonstrate understanding of advanced math functions, ability to professionally represent bank, demonstrated ability to develop working knowledge of Retail policies and procedures. That's four items.
Benefits: as described.
Pay: base salary reflective of range, varies based on factors.
Schedule: working conditions: normal office environment, extending viewing of computer screens, ability to travel within affiliate for training, scheduling flexibility, travel outside affiliate for classroom training.
We must avoid duplication. Ensure we don't repeat content.
Now produce HTML.
We'll use for each section heading.
Inside each section, we can have
for prose,
- for lists.
For About the role: we can have a
containing the description and location. Let's craft the About the role paragraph: "Selected candidates are intended to become a Retail Personal Banker I after completing a 9‑week on‑boarding and education program that includes rotations in operations and Sales & Service, with a certification at the program’s conclusion. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects, acquiring new households and/or deepening existing relationships through lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele‑consulting. The role includes processing teller transactions, working as part of the platform staff, managing risk, and ensuring a positive customer experience while operating within the bank’s risk appetite. Location: Dewitt, Michigan 48820." We need to preserve all substantive info; we can keep close to original but rephrase slightly? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Rephrasing is okay as long as we don't lose detail. Must not invent. We can keep original sentences. Maybe better to keep original wording but combine. Let's copy the General Function paragraph exactly: "Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This