Retail Attendant

Job Description

The Retail Attendant at Westgate Resorts supports the daily operation of the market/minimart by providing excellent customer service, operating the register, restocking products, merchandising, and keeping the store clean and organized. This role also prepares Starbucks™ beverages and assists with pizza preparation, ensuring quality and consistency.

• Helps create a friendly, efficient, and welcoming shopping experience for all guests.
• Demonstrates Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.
• Supports daily opening, running, and closing procedures as assigned.
• Greet customers and provide friendly, courteous assistance throughout the store.
• Answer product questions, offer recommendations, and highlight promotions to enhance the guest experience.
• Aid customers in locating merchandise, resolving concerns, and ensuring overall satisfaction.
• Prepare and serve coffee and other hot beverages according to established recipes and quality standards.
• Assist with pizza preparation, including assembling pizzas, preparing ingredients, and maintaining food quality standards.
• Maintain food safety and sanitation standards while preparing and serving food and beverages.
• Operate the POS system efficiently to process purchases, returns, exchanges, and refunds.
• Handle cash, card, and digital payments in accordance with company cash-handling procedures.
• Maintain a clean, organized, and sanitized environment, including food prep areas, counters, equipment, and floors.
• Stock, rotate, and replenish merchandise, ingredients, and supplies using proper product rotation practices.
• Ensure products are properly labeled, priced, faced, and displayed according to company standards.
• Assist with inventory counts and notify supervisors of shortages, discrepancies, or product issues.
• Set up and maintain promotional or seasonal displays as directed.
• Remove expired, damaged, or out-of-date products to maintain quality and safety standards.

Qualifications

• High school diploma or general education degree GED.
• Must be over 21 years old.
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Has or is able to obtain SMART Certification within 30 days of hire.
• Valid Drivers License.
• The Team Member must regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Must be able to work weekends and holidays as needed.

Additional Information

• Why Westgate?
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Wellness Programs to Support Your Well-Being
• Tuition Assistance to Help You Grow Your Career
• Employee Assistance Program (EAP) – Support When You Need It Most
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact