Retail Attendant

About the role

As an Oak and Azalea Retail Attendant, you'll play a key role in creating a positive and memorable shopping experience for our guests. You'll ensure the gift shop is always well-organized and presentable while providing excellent customer service by greeting and assisting customers in a warm and friendly manner.

Responsibilities

• Maintain a well-organized and clean gift shop by restocking shelves, creating attractive merchandise displays, and ensuring all items are accessible to customers.
• Greet each customer warmly, offer assistance with product selection, and answer questions regarding prices, usage, and store layout.
• Accurately process sales transactions, accept payments, apply discounts, provide correct change, and ensure customer satisfaction with wrapped or bagged merchandise.
• Affiliate with inventory management, ensuring stock levels are maintained, and monitor merchandise for quality and availability.
• Adhere to store security procedures, being vigilant for theft or suspicious activity, and ensuring the safety of both customers and merchandise.
• Collaborate with the resort Concierge and stay informed about resort amenities and guest services, providing helpful recommendations to enhance the guest experience.

Perks & Benefits

• Health, Dental, and Vision Coverage: Comprehensive plans including FSA and HSA options.
• 401(k) with Company Match: Build your future with our competitive retirement savings program.
• Exclusive Discounts: Enjoy special rates on hotel stays, dining, golf, and retail at PCH properties and globally through Marriott.
• Career Growth Opportunities: Access ongoing training, mentorship, and advancement opportunities across PCH Hotels & Resorts.